Island Brittle always wants its customers to be happy! If for some reason there is a problem with your order, we will gladly accept returns of unopened products within 30 days of receipt. Some exceptions and conditions may apply:
We do recognize that sometimes products get damaged during shipping. If this happens, we request that you hold onto the product and call (775) 393-9156. In order to receive a credit or replacement, we will need pictures and/or return of the product.
Please indicate the product name, size and reason for your exchange/return. Please note, original order shipping costs are not refundable or transferable.
Send the package to us at the address below:
6610 Collingsworth Street
Las Vegas, Nevada 89131
Customers are responsible for the shipping costs on all returns. Please use a responsible carrier for your return, one that can provide you with a tracking number. Island Brittle is not responsible for lost or damaged shipments on your return items.